OPPORTUNITY DESCRIPTION

DEADLINE: Monday, January 21, 2019

RATE: $16.5/ hour for 35 hours/ week

TERM: Full-time, February - July 2019 (20 weeks)

The Museum Services & Communications Associate will work directly with staff to enhance the Museum experience for our visitors and will support the Communication department in executing the Museum’s communication and marketing program; communicating the vision, mission and programming of the TMC to targeted diverse audiences.

ROLES AND RESPONSIBILITIES

Principal Duties and Responsibilities include the following:

Museum Services (50% of time)

  • Greets visitors and provides reception services, including handling cash and directing general inquiries.
  • Performs opening and closing security routines for institutional programs and facility rental events and security sweeps during operating hours.
  • Serves as an advocate for the visitor while simultaneously promoting the welfare of the Museum.
  • Assist Shop volunteers in all aspects of providing exceptional customer service, including product knowledge and merchandising ideas.
  • Participate in staff meetings, health & safety training initiatives and support overall office management.

Communications (50% of time)

  • Research best practises in digital and online marketing and community engagement and make recommendations to the Communications department.
  • Originate and implement cross-promotional relationships with other key cultural institutions and businesses.
  • Assist in the creation of a wide variety of communication tools, including news releases, reports, briefing materials, interpretive documents, and other communication material to advocate and support all TMC programs. 
  • Support and develop content for social media (Facebook, Twitter, Instagram) and website.
  • Work with staff to identify potential media opportunities and stories.

Other:

  • Works to further the goals and objectives of the Museum and participates actively in the life of the institution.  
  • Acts in a respectful, accountable, and generous manner towards other staff, volunteers, and the general public.

QUALIFICATIONS

  • Must have graduated from OCADU in 2017 or 2018.
  • Excellent communications, interpersonal and analytical skills, including demonstrated conflict resolution skills.
  • Advanced customer service skills, knowledge of cash handling, retail sales, office administration and Experience working with volunteers.
  • Experience in media relations, comfortable in dealing with the press and social media.
  • Self-motivated; ability to problem solve and manage workflows and deadlines independently. 
  • Impeccable attention to detail, adaptability, multi-tasking and time management. 
  • Strong computer skills (MS Office Suite, POS, and e-mail).
  • Smart Serve, First Aid and CPR certificates (assets). 
  • Prior art museum experience and knowledge of museum operations, standards, practices, and procedures (asset). 

SUBMISSION REQUIREMENTS

  • Full contact information (Name, phone, and email), a confirmation of eligibility and a current résumé.
  • A cover letter outlining interest and relevant background.

SUBMISSION INSTRUCTION

Please submit all written components in one (1) PDF to the attention of Tak Pham tpham@ocadu.ca

For more information, visit the Career Launchers Website

Date: 
Thursday, January 10, 2019 - 11:01am
Image: 
Call for Applications - Textile Museum - Museum Associate & Communications Associate
Call for Applications - Textile Museum - Museum Associate & Communications Associate
Call for Applications - Textile Museum - Museum Associate & Communications Associate
Thursday January 10th, 2019

OPPORTUNITY DESCRIPTION

DEADLINE: Monday, January 21, 2019

RATE: $16.5/ hour for 35 hours/ week

TERM: Full-time, February - July 2019 (20 weeks)

The Museum Services & Communications Associate will work directly with staff to enhance the Museum experience for our visitors and will support the Communication department in executing the Museum’s communication and marketing program; communicating the vision, mission and programming of the TMC to targeted diverse audiences.

ROLES AND RESPONSIBILITIES

Principal Duties and Responsibilities include the following:

Museum Services (50% of time)

  • Greets visitors and provides reception services, including handling cash and directing general inquiries.
  • Performs opening and closing security routines for institutional programs and facility rental events and security sweeps during operating hours.
  • Serves as an advocate for the visitor while simultaneously promoting the welfare of the Museum.
  • Assist Shop volunteers in all aspects of providing exceptional customer service, including product knowledge and merchandising ideas.
  • Participate in staff meetings, health & safety training initiatives and support overall office management.

Communications (50% of time)

  • Research best practises in digital and online marketing and community engagement and make recommendations to the Communications department.
  • Originate and implement cross-promotional relationships with other key cultural institutions and businesses.
  • Assist in the creation of a wide variety of communication tools, including news releases, reports, briefing materials, interpretive documents, and other communication material to advocate and support all TMC programs. 
  • Support and develop content for social media (Facebook, Twitter, Instagram) and website.
  • Work with staff to identify potential media opportunities and stories.

Other:

  • Works to further the goals and objectives of the Museum and participates actively in the life of the institution.  
  • Acts in a respectful, accountable, and generous manner towards other staff, volunteers, and the general public.

QUALIFICATIONS

  • Must have graduated from OCADU in 2017 or 2018.
  • Excellent communications, interpersonal and analytical skills, including demonstrated conflict resolution skills.
  • Advanced customer service skills, knowledge of cash handling, retail sales, office administration and Experience working with volunteers.
  • Experience in media relations, comfortable in dealing with the press and social media.
  • Self-motivated; ability to problem solve and manage workflows and deadlines independently. 
  • Impeccable attention to detail, adaptability, multi-tasking and time management. 
  • Strong computer skills (MS Office Suite, POS, and e-mail).
  • Smart Serve, First Aid and CPR certificates (assets). 
  • Prior art museum experience and knowledge of museum operations, standards, practices, and procedures (asset). 

SUBMISSION REQUIREMENTS

  • Full contact information (Name, phone, and email), a confirmation of eligibility and a current résumé.
  • A cover letter outlining interest and relevant background.

SUBMISSION INSTRUCTION

Please submit all written components in one (1) PDF to the attention of Tak Pham tpham@ocadu.ca

For more information, visit the Career Launchers Website

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