Designing Together for Complexity, with Mieke Van Der Bijl-Brouwer and Claire Buré

Tuesday, May 22, 2018 - 6:00pm to 7:30pm


Many have turned to the application of design practices when addressing complex societal problems. One of the differences between ‘traditional’ design practice and design in a complex societal context is that design no longer just happens within specialised design teams. Instead, designing has broadened to what Ezio Manzini calls ‘designing networks’, where design roles and skills are distributed over many stakeholders. This fundamentally changes the roles of designers, the people they work with, and arguably the processes they run. In this interactive session, Mieke and Claire will facilitate a discussion about these designing networks, focusing on the following topics:

  • What are the essential roles in a designing network in public and social innovation?
  • How much design ‘expertise’ is required for different roles in a designing network?
  • What are the ‘human dynamics’ in a designing network? How do we manage relationships, keep people engaged and motivated?
  • What is the role of capacity-building in a designing network, and what are their advantages and pitfalls?
  • How do we learn and build knowledge in and about designing networks? What is the role of academia versus practice?

To start the session, Mieke and Claire will briefly share some of their experiences and expertise on these topics. Afterwards, they will facilitate a salon-style interactive discussion with participants.


About the presenters

Mieke van der Bijl-Brouwer portrait

Mieke van der Bijl-Brouwer (@MiekevdBijl) is a researcher, designer, and educator with an interest in human-centred and systemic design applied in the context of public and social innovation. She is Senior Lecturer at the Faculty of Transdisciplinary Innovation at the University of Technology Sydney, responsible for coordinating part of the Bachelor of Creative Intelligence and Innovation. In a recent study she investigated the practices of public and social innovation labs including design expertise, systemic design principles, and managing relationships. Mieke is co-founder of Rad Social Design, a social and systemic design agency. She holds a Master of Science in Industrial Design Engineering and a PhD in human-centred design. Download Mieke's paper "Designing for Social Infrastructures in Complex Service Systems: A Human-Centered and Social Systems Perspective on Service Design"  in She Ji 2017 RSD special issue.  


Claire Buré portraitClaire Buré (@ClaireBure) is a social scientist specializing in research and process design for systems change. She thrives on bringing diverse groups of people together to tackle complex challenges and build solutions for concrete outcomes. Claire has conducted research with the International Development Research Centre and has consulted for the World Bank, Open Data Barometer, and EDGE Lab at Ryerson University. Claire’s social entrepreneurial experience includes co-founding Commons11, and co-starting a Chilean business, both of which created user-driven technology solutions for human development. She is also on the UNDP Expert Roster for Social Innovation and Design. Claire is fluent in Spanish and Dutch and is an avid cyclist and traveler.

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We hope you can make it!

Cheers, sLab (Strategic Innovation Lab)


Venue & Address: 
OCAD U, 205 Richmond Street West, Suite 410
Digital Screen: 

Guest Speaker and workshop with Aldo de Jong: "The Future of Mobility"

Singapore LTA
Tuesday, March 6, 2018 - 6:30pm

Co-creating services for the future of mobility
After an intro presentation on the future of mobility, Aldo will facilitate an interactive session with participants to explore and co-create services to enable future of urban mobility. By combining their understanding of human needs from their ethnographic research in Australia and Singapore and mapping out global emerging value propositions, Claro has identified key opportunity spaces for new services. These will serve as inputs to inspire participants to co-create in small teams innovative products and services for the future mobility landscape.

Aldo de Jong, co-founder of Claro Partners

Together with Rich Radka, Aldo founded Claro Partners in Barcelona 2010. Recently Aldo moved to Toronto, to set up their second hub, at the Centre for Social Innovation. Aldo helps corporations and startups to design services and business models in the context of disruptive shifts. Over the years he has lead deep ethnographic and business expoloration initiatives about the deep shifts that create whole new opportunity landscapes, such as the personal data economy, the internet of things and people, FinTech, the digital customer, from ownership to access, microbusiness, urban mobility and networked business models. Aldo is a strategist with strong analytical capability and business acumen, coupled with creativity and passion for understanding people. He understands what it takes to take an initiative through the organization to the marketplace. He focuses on working with leaders in industries affected by disruption, like media, telecoms, technology and financial services and with disruptive start-ups. Prior to founding Claro, he brought Smart Design to Europe and worked at General Electric. Aldo also co-founded the leading accelerator program Startupbootcamp IoT & Data in Barcelona in 2013. He holds an MSc in engineering from Delft and MBA from IESE. 

Venue & Address: 
sLab 4th Floor, 205 Richmond St. W.