EMOTION AND SENTIMENT ANALYSIS IN TEXT

Research addressed RBC need for tools to help identify the emotional response of clients regarding bank services in order to improve their customer services. As of date, they are interested in a software solution to help them visualize networks of subsidiaries, in order to analyse money flow between different counterparts (borrowers and lenders)

 

GOALS & MISSION:
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To develop visualization analysis tools which can be used (internally) by RBC to better understand existing data.

 

RELATED PUBLICATIONS:
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Gali, G., Oliver, S., Diamond, S. & Chevalier, F. (2012). Visualizing Sentiments in Business--Customer Relations with Metaphors, in ACM Proceedings  of the SIGCHI conference Extended Abstracts on Human Factors in Computing Systems (CHI ’12), pp. 1493—1498.

Infographic
Monday, August 11, 2014 - 3:45pm
Lab Member: 
Dr. Sara Diamond
Dr. Steve Szigeti
Dr. Fanny Chevalier

DATA AND VISUAL ANALYTICS FOR DECISION MAKING IN NEXT GENERATION

GOALS & MISSION:

This project intends to develop tools to support media companies in transition from print to digital through addressing the following research questions:

1) How do subscribers and non-subscribers consume print and/or online media – what is similar and what different?

2) How can social media data be leveraged to build and retain readers, and to inform a sophisticated next generation personalized recommendation system?  

INDUSTRY PARTNER:

The Globe & Mail

RESEARCH LEADS:

Dr Sara Diamond and Dr Steve Szigeti

RELATED PUBLICATIONS:

Diamond, S. & Szigeti, S. (2013). Social Media Data Visualization Case Study: Globe and Mail. Workshop: CIVDDD Collaborative Research in Big Data Analytics and Visualization. At CASCON 2013, November 18-20, 2013. Toronto, ON.conference Extended Abstracts on Human Factors in Computing Systems (CHI’12), pp. 1493--1498.

Oliver, S., Gali, G., Chevalier, F. & Diamond, S. (2012). Discursive Navigation  of Online  News,  in ACM  Proceedings  of the Designing Interactive Systems Conference (DIS’12), pp. 82—85.

Sponsor(s): 
Research Paper image
Monday, August 11, 2014 - 3:45pm
Lab Member: 
Dr. Sara Diamond
Dr. Fanny Chevalier
Symon Olivier

CBC NEWSWORLD HOLODECK

Our aim is to pursue research in visualization and sonification of large portions of the CBC Newsworld corpus: the collected and digitized 24‐hour air‐check videos from the last 23 years (back to 1989), and, more generally, to enable spoken phrase and keyword search, information seeking, search and display and segment review within this corpus.

For the past 73 years, the CBC has given voice to our unique Canadian perspective on the world, producing a phenomenally rich, multimedia record of our social, political and cultural heritage. The CBC Newsworld archives consist of a very large and valuable collection of daily broadcast “air checks” (Newsworld content together with advertisements, etc.) recorded on VHS videotapes and DVDs.

Research Description:

These types of broadcast media were not designed for long‐term preservation or for reuse, so such material is difficult to access and subject to deterioration, as evidenced by major European initiatives for digital preservation of broadcast media and other cultural heritage materials, e.g., The Presto Project and The Digital Preservation Coalition. The need to develop effective tools to interact with and use such large multimedia collections is both an important research problem and a practical concern, as speech applications become ubiquitous, and the stores of recorded audio and associated video content grow exponentially. After thousands of years in which written

texts have been the primary means of transmitting stories and knowledge across cultures and generations, we are now at the point where spoken language can be recorded and passed on just as easily, by anyone with a computer, a cellphone or a digital recorder. Systems that can process, manage and retrieve spoken language content will be essential in the very near future (Goldman, et al, 2005).

This project has two inter‐connected goals. The first is practical: to digitize, visualize, and make available this collection of 20 years of Canadian news broadcasts through a state‐of‐ the‐art multimedia search and browsing system. This will ensure the preservation and use of this valuable material as well as opening it up as a source of data for researchers in fields as diverse as linguistics, journalism, communication, political science, art, and culture. The second goal is to use this real‐world project as an arena in which to conduct exploratory research and develop and test new technologies for visualization and spoken document and video retrieval. This project will leverage the collaborative and multi‐disciplinary approach of GRAND to draw upon knowledge from archival and information science, computational linguistics, journalism and computer science to develop innovative, open and user‐centred approaches to providing access to digital audio and video content.

Event Poster Image
Saturday, April 4, 2015 - 3:45pm
Lab Member: 
Dr. Martha Ladly
Gerald Penn
Cathy (Pin-Chun) Chen
Bryn A. Ludlow
Dr. Ana Jofre
Siavash Kazemian

Postcard Memories

This research addresses the potential of mobile technologies for enabling creative and collaborative intergenerational activities between elders with early stage dementia, their peers, family, friends and/or caregivers. It also concerns aspects and barriers of use with mobile technologies for elder participants and their peers. We seek to gain a deeper understanding of narrative storytelling in general, and collaborative digital/physical artifact creation and collection alongside narrative arrangement in particular, with a specific population of caregivers, and associated geriatric outpatients who have mild to moderate dementia and memory loss of the Alzheimer's type.

This study is intended to extend understanding of the effects and benefits to memory, benefits to spoken language, and potential benefits to well-being, socialization and increased interactions with family members, friends, and caregivers, through use of our touchscreen tablet application. The application has both digital and physical outputs: a digital Postcard Memories gallery and book; physical postcards, which can be printed from within the application and mailed through Canada Post ; and a Postcard Memories book, which will allow collected postcards to be arranged and rearranged by the elder and their family members or caregivers into a pleasing narrative format.

GRAND 2014 Research Note Presentation

Creator: 
Sponsor(s): 
Designing the Postcard Memories Application
Saturday, April 13, 2013 - 3:00pm
Lab Member: 
Bryn A. Ludlow
Ana Jofre
Laura Wright
Cathy Chen
David Green
Ruzette Tanyag
Pavika Chintraruck
Jessica Peter
Pei Zhou

The CBC Newsworld Holodeck

The CBC Newsworld Holodeck utilizes the GestureTek software system and Microsoft Kinect to sense the user’s gestures, enabling interaction with multi-screen video display. Video data communicates with the gesture-based library through an open-source C++ toolkit, which allows flexibility of video control, animation, and speed optimization. The Kinect searches for the user’s hand; upon detecting the gesture the system calls an action that corresponds to that gesture. The called action selects a video, plays that video, which initiates keywords to populate the screen, or hides them during video playback, enabling focused viewing.

Keyword/phrase selection takes the viewer directly to the selected video clip (enabled by natural language processing technologies), a novel interaction in video browsing, search and display. The Holodeck interface enables gestural interaction, and rich, context-aware browsing and search of the CBC Newsworld ‘big data’ video corpus.

Image of the CBC Newsworld Holodeck
Tuesday, May 7, 2013 - 3:00pm
Lab Member: 
Martha Ladly
Gerald Penn
Cathy Chen
Bryn A. Ludlow
Ana Jofre
Siavash Kazemian

Mindfulness Technologies: The ACT App

Exploring the potential of mobile technology to aid acceptance and mindfulness therapy outside of the clinic, this interdisciplinary investigation empowers youth suffering from anxiety and depression by collaborating with them design sound and imaged-based applications for mobile devices.  These applications enable youth to externalize their personal sources of anxiety in a manner that reflects strategies they have found successful during acceptance and mindfulness therapy.  Participants will be able to use the applications to practice acceptance and mindfulness therapy during a moment of anxiety outside of therapy; a fresh a creative use of mobile technology to aid a complex and difficult healing process. 

An image from the Mindfulness Technologies: The ACT App
Friday, April 12, 2013 - 3:00pm
Lab Member: 
Paula Gardner
Marjan Verstappen
Lindy Wilkins
Dora Poon
Mike Lovas
Symon Olivier
Fareena Chanda
Heather Nicol